2. Human Resources & Customer Experience
3. Knowledge Management & Künstliche Intelligenz
4. Process Optimization & Simulation
5. Ergonomics & User Modeling
1. Strategy & Business Development
Research
30 years of research and practice provided valid results for a new concept of value, dynamic models of people in business administration, and computer-assisted empathy.
A new theory of value enables people to break new ground. In business management projects, the theory and its method, the “human value design” has been successfully used for years with well-known companies. A complete reference model of nursing processes and their simulation was created in the healthcare sector. The results resulted in a new method for objective assessment of social services, which was presented in Scandinavia in 2017.
In the research centerDITES – Digital Technologies and Social Services, I unite interdisciplinary worlds with leading colleagues to make digitization a seamless driver of progress with ethical, legal and social implications.
Education
More than 20 years of teaching business administration and computer science at universities and colleges included leadership, customer relationship management, consulting, management, business processes, information systems, databases, business intelligence, and artificial intelligence in bachelor’s and master’s degree programs.
I use new teaching methodsto impart practice and theory at a high level at the Schmalenbach Institute of Economics at the TH Köln. Hybrid digital learning and cutting-edge tools like AnyLogicand Mendixhelp students create applications that are ahead of the curve.
Students should broaden their awareness and be prepared for future practice to be independently successful in future markets.
Practical Experience
In more than 30 years of practical experience, I have been able to design new products and services that thousands use every day in large corporations, medium-sized companies, as a company founder and business developer.
The focus has always been on people: human resource management, customer relationship management, human business intelligence, business processes, simulation of people. The projects were always successful. They led from vision to strategic planning to innovations that still endure today.
New research findings are incorporated into practical projects to stay ahead of the future. To do this, I scale my visions so that they become timely innovations.
Curriculum Vitae
| 09/2005 – heute | Professor an der TH Köln – University of Applied Sciences für Betriebswirtschaftslehre und Wirtschaftsinformatik, Fakultät für Wirtschafts- und Rechtswissenschaften, Schmalenbach Institut für Wirtschaftswissenschaften |
|---|---|
| 03/2004 – 08/2005 | Professor an der Frankfurt University of Applied Sciences für Informatik/Wirtschaftsinformatik (FB2), insbes. Datenbanken, Data Warehouse, ERP, CRM |
| 10/2001 – 02/2004 | Dr. Lindner Unternehmensberatung, Troisdorf Headhunting, CRM & HR Business Intelligence |
| 03/1997 – 09/2001 | Vorstandsvorsitzender der humanIT AG, Sankt Augustin |
| 12/1996 – 11/1998 | Nachwuchswissenschaftler / Post-Doktorand, Sankt Augustin Projektleiter zur Gründung des Spinoff-Unternehmens humanIT der GMD – Forschungszentrum Informationstechnik GmbH (fusionierte mit Fraunhofer) |
| 08/1993 – 11/1996 | Referent für Führungskräfteentwicklung in der Konzernholding der Vereinigte Elektrizitätswerke Aktiengesellschaft (VEW AG), Dortmund (fusionierte mit RWE AG), Handlungsvollmacht |
| 09/1989 – 06/1993 | Wissenschaftlicher Mitarbeiter / Assistent, Dr. rer. pol. Fachbereich Wirtschafts- und Sozialwissenschaften, Lehrstuhl für Wirtschaftsinformatik, insbesondere im Dienstleistungsbereich, Friedrich-Alexander-Universität Erlangen-Nürnberg |
| 10/1982 – 07/1989 | Studium Wirtschaftsingenieurwesen, Technische Universität Darmstadt Dipl.-Wirtsch.-Ing., Fachrichtung Elektrotechnik (Robotik & KI, Neurobiologie, Marketing, Ökonometrie) |
| 01/1982 – 09/1982 | Praktikant, Smiths Heimann GmbH, Wiesbaden Praktikum für das Grundstudium Wirtschaftsingenieurwesen |
| 07/1973 – 12/1981 | Naturwissenschaftliches Gymnasium Oranienschule, Wiesbaden Vorgezogenes Abitur (Leistungskurse Mathematik und Physik) |
| 1969 – 1973 | Grundschulen Nürnberg, Friedrich-Hegel-Schule, Birkenwald-Schule |
| 07.12.1963 | Geboren in Nürnberg |